Terms of Service
Last updated: 24 September 2026
These terms apply to your use of Orderat, a service that helps businesses turn customer messages into orders and daily plans. By using Orderat you agree to them. If you do not agree, do not use Orderat.
1. The service
Orderat reads the order messages you paste, share or receive on connected WhatsApp and Instagram accounts, drafts orders for you to review, and builds order books and preparation plans. Some features are still in development and may change.
2. Your account
You are responsible for your account, for the accuracy of your products and orders, and for keeping your sign-in secure. You must be 18 or older and use Orderat for a real business.
3. Connected WhatsApp and Instagram accounts (Pro)
When you connect an account, you authorise Orderat to receive your customers' messages and to send replies and order messages on your behalf. You are responsible for following WhatsApp's and Instagram's terms and policies, including the WhatsApp Business Messaging Policy, and for having your customers' permission to message them. You can disconnect at any time.
4. AI drafts need your review
Orderat uses AI to read orders, and AI can make mistakes. Check every draft order before you confirm it. You remain responsible for the orders you confirm and for the messages sent from your accounts.
5. Subscriptions
Paid plans are billed through Google Play or the App Store under their terms, and you can cancel through your store account. The price shown before you subscribe applies until we tell you about a change.
6. Acceptable use
Do not use Orderat to send spam, break the law, sell prohibited goods, or misuse other people's data.
7. Your data
Your data belongs to you. The privacy policy explains how we handle it, and the data deletion page explains how to delete it.
8. Availability and liability
We work to keep Orderat running, but we provide it "as is" and cannot promise it will always be available or free of errors. To the extent the law allows, Orderat is not liable for indirect losses such as lost sales or profits, and our total liability is limited to the fees you paid in the last three months.
9. Ending the service
You can stop using Orderat at any time. We may suspend accounts that break these terms.
10. Governing law
These terms are governed by the laws of the Kingdom of Bahrain.
Contact: Orderat, Kingdom of Bahrain. Email: orderat.world@gmail.com.